We are dedicated to delivering a quality product to all our customers. All of our products are warranted for two years from date of purchase against defects in material and workmanship.
If we determine that the product has a manufacturing fault, we will repair or replace it free of charge to you. The decision to repair or replace is solely at the discretion of Goodnature.
Only the original owner is covered by the manufacturer’s warranty and must have purchased the product from an authorised Goodnature dealer.
What is not covered under warranty?
Our manufacturing warranty does not cover claims resulting from misuse, abnormal use, or installation contrary to instructions, transportation damage (including airline or freight damage), dropped goods, negligence, second hand product, modified product (including use of CO² canisters not supplied by Goodnature). Our warranty also does not cover corrosion to fasteners as a result of atmospheric or environmental conditions.
Outside of warranty terms?
If your product is outside the two year warranty period or if the fault is not covered by the manufacturer’s warranty, we will happily repair your product where possible for a reasonable charge. If your product is less than two years old and subject to a warranty claim please contact: firstname.lastname@example.org